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Privacy Policy

At Lenxel, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered Learning Management System (LMS) platform (the “Service”). By using the Service, you agree to the collection and use of information in accordance with this policy.
Trust & Privacy.
Your data security and privacy are our top priorities. Here’s how we protect you.
Your Content is Yours
You retain 100% ownership of all proprietary course content.
Enterprise-Grade Privacy
Private API connections ensure your data remains confidential.
No Global Training
We do not use your proprietary data to train global AI models.
Powered by Google Cloud
Industry-standard security and U.S.-based hosting with 24/7 monitoring.
Continuous Monitoring
24/7 security logging and credit-metering integrity.
Institutional Safety
Compliant framework for COPPA and institutional data processing
Table of Contents
Introduction
Lenxel provides educational tools enhanced by artificial intelligence to improve learning outcomes. This policy applies to all users of our platform, including educators, students, and administrators.
Information We Collect
Personal Information
  • Account information (email, website url)
  • Payment information (processed securely through Stripe)
  • Educational & Input Data: This includes “Prompts” (text, documents, or data you provide to the AI) and “Outputs” (the content generated by the AI).
  • License & Site Data: To manage your subscription and prevent unauthorized use, we collect your WordPress site URL and an associated unique License Key.
Lenxel Core WordPress Plugin – Data Collection
Our WordPress plugin collects data based on your explicit usage and consent:
  • AI Course Generation: When you click “Generate with AI,” we collect the course title, description, supporting files, your API key, and site URL. This is processed via wp_remote_post() to our API at https://api.lenxel.ai.
  • API Key Validation: When you enter an API key, we collect the key and site URL for usage tracking and validation.
  • Deactivation Feedback (Opt-In Only): This feature is disabled by default. If you opt-in via LenxelWP → Privacy & Feedback, we collect your deactivation reason, optional comments, and site URL. This data is sent through a Google Cloud Run endpoint to our internal Slack workspace.
Usage Data
  • Device information, IP address, browser type
  • Pages visited, time spent on the platform
  • Interaction with AI features and content
  • Logs for security monitoring and credit usage tracking
Cookies and Tracking Technologies

We use Google Analytics to track usage patterns and improve our service. This includes cookies that collect information about your browsing behavior.

AI Data Handling
AI Processing

Lenxel uses third-party AI providers (including but not limited to OpenAI, Anthropic, and Google Gemini) to provide generative features.

Data Minimization

We only send the minimum data required to generate the requested output. usage tracking

Training Opt-Out

We strive to use enterprise-grade API connections that do not permit AI providers to use your data to train their public models. Your proprietary course content remains yours.

How We Use Your Information
We use collected information to:
  • Provide and maintain the Service.
  • Process payments and manage subscriptions.
  • Personalize learning experiences using AI.
  • Analyze usage and improve platform features.
  • Communicate with you about your account and updates.
  • Ensure security and prevent fraud.
How We Share Your Information
We may share your information:
  • With service providers (e.g., Stripe for payments, Google for AI services).
  • When required by law or to protect our rights.
  • With your consent or at your direction.
  • In aggregated, anonymized form for analytics purposes.
Cloud Infrastructure:

Your data is stored and processed using Google Cloud Platform (GCP). This infrastructure is protected by industry-standard security measures and is located in the United States.

We do not sell your personal information to third parties
Third-Party Services & Infrastructure
We may share your information:
  • Remember your preferences.
  • Analyze site traffic and usage.
  • Provide personalized content.
  • Enable social media features.
You can control cookie settings through your browser, but disabling cookies may affect Service functionality.
Cookies and Tracking
We may share your information:
  • Remember your preferences.
  • Analyze site traffic and usage.
  • Provide personalized content.
  • Enable social media features.
You can control cookie settings through your browser, but disabling cookies may affect Service functionality.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
We utilize the following third-party services, each with its own privacy policy:
  • Google Cloud Platform: Infrastructure, including Google Cloud Run for feedback processing.
  • Slack: For internal storage and review of opted-in deactivation feedback.
  • Google Maps & Fonts: To provide interactive maps and custom typography.
  • Vimeo: To retrieve video thumbnails for lessons.
  • Redux Framework: For theme configuration and custom font conversion.
Children’s Privacy
The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.
Institutional Use:

If you are an educational institution using Lenxel with students under 13, you represent that you have the authority to consent to the collection of student data for educational purposes in compliance with COPPA or local equivalent laws. Lenxel acts as a service provider (Data Processor) in these instances.

International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Contact Lenxel Support